In this time of great uncertainty, our first priority is the health and safety of our patients and staff.
This unprecedented situation has no manual or guidebook; we are all in it together, figuring it out and making decisions on a day-by-day or even hour-by-hour basis. Our mission is unwavering: to help our community stay healthy.
In response to Governor Pritzker’s stay-at-home order for Illinois, IVme has implemented some additional changes to our operations:
- Discontinue non-essential treatments through April 7
- Accept immune support appointments only, no walk-ins
- Reduce center hours (please see below)
- Allow staff to opt out of clinical shifts penalty-free, no questions asked
- Continue phone screening, disinfectant practices and social distancing policies in center
A few people have suggested IVme close completely to support the shelter-in-place order. I’d like to share my thoughts on this with you.
I became a doctor because I wanted to help others. Some of IVme’s patients struggle with immune deficiency and other disorders. Before IVme opened in 2012, the ER was their sole option for getting much needed fluids and nutrients. During this time of COVID-19, I am committed to sharing my medical expertise, skills and resources to help them avoid the ER.
IVme also serves many first responders, healthcare workers, media teams, restaurant owners, tradespeople and community leaders. I have received multiple messages from customers who are grateful that IVme is open and counting on our team to help keep them healthy in the weeks and months ahead as they carry out essential operations. This is what drives me. This is why I am choosing to keep IVme open.
As the Chief Medical Officer and founder of IVme, it is my mission to make sure our patients who need immune support have access to those treatments easily and in a sterile environment. We continue to follow the policies put forth by the Center for Disease Control and Prevention (CDC), the World Health Organization (WHO) and the Illinois Department of Public Health (IDPH).
Our team deeply values the trust and relationships our team has built with you through the years. If you have any questions, please feel free to call our centers. Thank you for your continued support.
Dr. Jack Dybis