Witnessing transformations is the best part of Jessie Mueller’s job.
Jessie sees people come in for treatments at IVme Wellness + Performance when they’re feeling sick, when they need to recover and prepare for an endurance race, or when they just want to look and feel their best.
“My favorite part is seeing the look on their faces when they walk out,” she says.
As Lead Patient Relations Specialist, Jessie serves as the point for welcoming, educating and signing people in when they come to IVme. Her personality shines through to all who work with her.
“She’s very sweet and truly enjoys taking care of others, which is why she is so great with the patients,” said Jen Eisenberg, Director of Operations.
“Her warm and welcoming personality contributes greatly to the culture of IVme,” agreed Dr. Jack Dybis, IVme’s Founder and Medical Director. “I strongly believe that our success in helping customers feel their best and growing our business is directly tied to our dedication to excellence and attention to details. Jessie is a leader in both of these areas.”
In her role since 2017, Jessie helps people understand IVme’s array of services, including IV hydration therapy, vitamin shots, bioidentical hormone optimization, nutritional testing and more.
“Ask as many questions as possible, learn as much as you can about our services so you can get the full experience of what we offer to help you,” she advises.
She says new customers can sometimes come in unsure of what to expect. That’s where she shines: providing a warm welcome, walking customers through their options, and giving patients the best possible experience.
She also gets to see when they walk out feeling better and recharged. Regardless the treatment, everyone seems to leave a little happier. “I get to see the changes in people all the time,” she said. “I love the people I work with and being able to help people who are feeling horrible or sick and seeing the physical improvement our services can provide.”
Jessie’s favorite IVme treatment
She was sick with a head cold that turned into a migraine when Jessie decided to try the Sinusitis IV Hydration treatment. Normally, this illness could linger for weeks, disrupting her sleep and causing breathing problems with blocked sinuses.
Instead, after her treatment, Jessie found she was feeling better in just a few days. The treatment dramatically decreased the severity and duration of her illness, and especially improved the quality of her sleep. She was surprised to wake up after a good night’s sleep and realize her sinuses were opening up – the IV treatment was working.
Fun facts about Jessie
Go-to treatments: The Sinusitis IV helps to give my systems an overall boost even when I’m not feeling sick. The higher dose vitamins and magnesium really help when I am about to travel as well. Also Super B, CoQ10 and Biotin intramuscular (IM) injections are my favorite combination for energy, immune system and beauty boosts.
Favorite place to visit: Ireland was the best place. It had the perfect weather (I don’t do well in the sun) and it was such a beautiful place with so much history.
What she does in her free time: Garden, play with my cat and crochet.
Random fact: I have two fish tanks with 20 different fish and an adorable cat who acts like a dog.